Important House Rules

- Minimum Nights Varies. If looking for less than a 3 night stay please contact to see if possible. 

- Do not exceed the maximum occupancy. If you bring more persons to the property, without approval and consent of the host you will be forced to vacate the premises immediately and receive no refund.

- Do not have parties ,gatherings or visits without prior consent and approval of the owner

- The client shall maintain the premises in a good and clean condition, and use the premises only in a careful and lawful manner. The clients shall leave the premises relatively close to the manner it was delivered to them.  Clients shall pay for maintenance and repairs should the premises be left in a lesser condition. The clients agree that the Host may charge the clients any services from the security deposit if clients cause damage to the premises or its furnishings. The client shall pay for any loss or unreturned keys. If lock must be changed, the client will also be charged for this.

- Do not exceed the maximum occupancy. If you bring more persons to the property, without approval and consent of the host you will be forced to vacate the premises immediately and receive no refund.

- The reservation does not include DAILY MAID SERVICE.

- We only ask that you respect the property and the neighbors as if they were your own

- Turn off air conditioners and electronics domestics when not in use. If the host confirm that the air conditioners are turned on during the hours that the property is vacant you will be charged extra for excess of use and damage to the units. The host has the right to turn off air conditioning units found on when no one is at the property. There is no need to leave all on while you are out all day either by the pool, beach or exploring around. 

- Turn off the property lights when not in use.

- Please empty the refrigerator and fridge and put the trash in the wastebasket before departing.

- Please clean all used dishes and cooking gears.

- communal areas and hallways should be maintain clean.

- Please lock all doors and windows

- No Pets are Allowed

- No Smoking

- The client will only use the parking assigned by the host during the stay

- Do not have parties ,gatherings or visits without prior consent and approval of the owner

-  The clients shall not create noise or disturbances likely to disturb or annoy the surrounding property owners. creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and client shall then immediately vacate the premises. Quiet hour starts at 9 PM - 10 PM and Pool (if any) and outdoor noise should be kept to a minimum. Changes to this agreement you be made and approved by the owner.

- The owner may only but is not entitled to provide a "starter supply" of toilet paper, paper towels, soap, trash bags and dish detergent.  Refill or any other consumables are to be purchased by the client.

- The Client agrees to pay all reasonable costs, attorney's fees and expenses that shall be made or incurred by the owner enforcing this agreement.

- In case the client experience outages that are beyond our control during the stay, no refunds or compensation will be given for any outages.

- In case of availability of Cable TV and WiFi it has been chosen by the host. No refund shall be given for outages, content, lack of content, or personal preferences with regard to cable TV service or WiFi service. 

-  Valuable items left behind by client will be held for the client and every reasonable effort will be made to contact the client for return. If items are not claimed for longer than 1 month they shall become the property of the host. The host shall not be help liable for condition of said items.

- There shall be no refunds of rents due to shortened stays or ruined expectations because of weather conditions, work and/or family emergencies or other commitments. 

- Guest agrees to use the property as a vacation rental and shall obey all applicable laws.

- a Security Deposit might be require by the owner, host or property manager

- The owner might give you a contract or a consent form for the guest to sign prior to the check in date in which it will state that damages cause to the property or any fines given during the stay will be paid by the client.

- The Owner may ask you to bring towel, blankets and Pillow, please contact the host prior to do your booking request

- The Client will seek help from the host in case there is a need to use a item that is not fully understood. In case of any damage to the item, the client will be responsible.

- Holidays and Long weekends (such as Thanksgiving, Semana Santa / Spring break, 4th of July, Labor Day Weekend etc etc) may require a minimum of 3 nights or more, please contact the host prior to do your booking request 

Summer (June / July) weekends require a minimum of 3 nights stay

- Christmas season may require a minimum of 5 - 7 nights, please contact the host prior to do your booking request 

- If there is a need to change the date of the reservation, you must contact and do it directly with the host and he may do so, depending on his availability, but is not required. Join a Join assume no responsibility in case the owner doesn't want to do a change of date. 

If the property has a POOL - LIABILITY WAIVER: GUEST RENTING IN PROPERTIES WITH POOL ACKNOWLEDGES THAT THERE IS NO LIFE GUARD ON DUTY. As such, Guest is responsible for Guest's safety and the safety of any guests of Guest. Guest acknowledges that children or handicapped individuals should not be left unattended near or around the pool. Guest acknowledges the inherent risk in swimming or playing around a pool area. Guest hereby assumes all responsibility for Guest's safe use of the pool and pool area. The Guest accepts fully all the risks involved.

LIABILITY WAIVER: Join a Join Inc and the Property Owner assume no responsibility for lost, stolen, or damaged items that belong to Guests. This includes loses resulting directly or indirectly from natural events such as floods, storms, hurricanes, or other "Acts of Nature". In incident such as fire, water, loss of power (beyond our control), breakdown of cable or satellite company, internet company or with equipment of machinery, acts of war, strikers, theft, pilferage, epidemics, quarantines, or cancellation of airline travel, or any similar incident; the property agent or property owner shall not be held liable or responsible for any additional expense or losses sustained by the Guests as a result of such incidents or occurrences. This includes, but is not limited to our other services such as transportation, grocery delivery, cleaning services, rental cars, babysitting, etc. We are not responsible of damages made to your vehicle in the parking facilities of each property.

- Should the client violate any of the terms of this agreement, the rental shall be terminated immediately.  The client shall vacate the premises at the expiration time and date of this agreement.

 

- You acknowledge that a Security Deposit OF up to $300 WILL BE required at check in for incidentals (such as for any damage in property, loss or unreturned keys, If lock must be changed, Excess Cleaning including not taking trash out of houseetc, etc)

- A contract with all the rules established by the host during the stay might be sent and must be signed with the security deposit prior to check in.

Santorini Vactional Home Rules

1- The client must inspect the property together with the Host and verify that everything is in order and clean before receiving the property. If something is found out of place, the client must immediately inform Santorini in Puerto Rico to correct the situation. Once the key to the property is given, the client is responsible for everything that happens during the stay. Fully Refundable Security Deposit of $300 dolars is required before checking in. Check in will be between 3pm and 5pm. Only person renting can receive keys of the property, if client cant receive keys and send somebody else, client will be responsable for any damages or missing items. Check in after 5pm will be a self check in, instructions for self check in will be given by manager calling to 1-800-402-0672 number on the account. Client must inspect the property completly to verify everything is in perfect condition. If anything is broken or out of order Client must call immediatly the Manager Martin to let him now. Once check in is made anything missing or broken besides that point Client is fully responsable of the property. Client must give the deposit of $300 dolars to the manager at the moment of check in, and if its self check in key code will be given after deposit is tranfered to the manager. Deposit will be returned at the moment of the check out once property is inspected and everything is in perfect condition. If client leaves the property without been inspected by our personel client must be responsable for any damages or missing articles and deposit will be in hold till the property is inspected.

2- Upon departure, the client together with the Host must inspect the property to verify that everything is in order and that it is returned in the same way it was given. In the event of any discrepancy with the property due to damages or something similar, they must inform the owner immediately to take action on the matter. If the client leaves the property without inspecting it next to the host, he will be responsible for any damages found on the property. 

3- TV and air conditioning controls must be in place. If lost or broken, the client must inform it and will be responsible for the expenses. 

4- Stove, oven, microwave, refrigerator, pots and utensils must be returned in the same condition as they were given. If dirty charges are delivered, they will be applied. 

5- The property has some underground dumps in front of the property to keep the property clean and free of bad odors, the garbage must be removed in bags that the Host will provide before the property is returned, including the bathrooms. 

6- The music inside and outside the property should be listened in a moderate way for the well-being of our community. (10pm to 10am low volume)

7- The doors that give access to the pool should remain closed since the wind blows strong and glass windows can break. If it breaks the client will be responsible. 

8- In the pool area we have an electric griddle. The griddle must be delivered clean in the same way that they found it. Delivering it dirty has additional charges.

9- It is prohibited to jump from the jacuzzi into the pool for your safety. The pool will be used at your own risk. Santorini in Puerto Rico is not responsible for any damages or accidents. Jacuzzi is not hot and not have bubbles.

10- Smoking is not allowed inside the house or around the pool.

11- Cars are not allowed in the green areas of the property. 

12- The property must be returned in the same way it was given.  

13- If you have questions, concerns or situations during your stay, you can contact our team and we will assist you as soon as possible. 

14- Before returning the property, if it has any damage, the deposit will be retained until the damage caused is resolved or compounded (if applicable). 

15- The property includes 1 towel per guest and toilet paper, please request it from the hostess. Also bed sheet and pillow and cover and a thin linen. No Comforters. Leave towels beside washer machine at the end of stay.

16- The property has a water cistern and an electric plant, in case the water or electricity goes out, please call the manager to make the arrangements. 

17- The television and the wifi are already properly synchronized, please do not touch them. The password will be provided by the hostess or in the Santorini in Puerto Rico page on the account. As well there is a binder on the property with password and instructions.

18. The property does not include thick frills or comforters, it does include 1 sheet per bed, 1 pillow per guest and 1 towel per guest.

19. If you fill the fridge with food you have to let it cool without opening it for 3 to 5 hours so that it reaches its normal temperature and does its job. 

20. No visits are allowed to the maximum list allowed by contract, visits have an additional cost. If you violate this rule, you will incur in a contract cancellation. For more information about visits and guests, please contact the administration of Santorini in Puerto Rico.

21. The property has a 24 hour camera system around outside the entire property including the pool.

                       *****NOTE***** 

1. Electric Griddle, Trash, Pots and Kitchen Utensils are not included in the cleaning fee. The garbage must be put in bags, removed and put in the garbage cans that are located outside the property. Griddle, Pots and Utensils must be returned clean in the same way that they were given. Help us create a better environment and a better community. 

2. We do not offer bath soap. 

3. Property is not prepared for disable people.

Thank you for trusting us and enjoy your stay.

Best regards 
Martin De La Cruz (Manager)

Reglas De Santorini Vacational Home

1- 1- El cliente debe inspeccionar la propiedad junto con el Anfitrión y verificar que todo esté en orden y limpio antes de recibir la propiedad. Si se encuentra algo fuera de lugar, el cliente debe informar inmediatamente a Santorini en Puerto Rico para corregir la situación. Una vez entregada la llave de la propiedad, el cliente se hace responsable de todo lo que suceda durante la estancia. Se requiere un depósito de seguridad completamente reembolsable de $300 dólares antes de entregar las llaves. El registro será entre las 3pm y las 5pm. Solo la persona que alquila puede recibir las llaves de la propiedad, si el cliente no puede recibir las llaves y enviar a otra persona, el cliente será responsable de los daños o artículos faltantes. El registro después de las 5pm. Será un registro automático, las instrucciones para el registro automático las dará el gerente llamando al xxx-xxx-xxxx en la cuenta. El cliente debe inspeccionar la propiedad completamente para verificar que todo esté en perfectas condiciones. Si algo está roto o fuera de servicio, el Cliente debe llamar inmediatamente al Gerente Martin para poder resolver el problema a la mayor brevedad posible. Una vez que se realiza el registro, cualquier cosa que falte o esté rota después de es punto, el cliente es completamente responsable de la propiedad. El cliente debe entregar el depósito de $300 dólares al gerente antes del registro automático, haci se le entregará el código para el registro automático después de que se transfiera el depósito al gerente. El depósito será devuelto al momento del check out una vez que la propiedad sea inspeccionada y todo esté en perfectas condiciones. Si el cliente deja la propiedad sin haber sido inspeccionado por nuestro personal, el cliente debe ser responsable de cualquier daño o artículos faltantes y el depósito se mantendrá en espera hasta que la propiedad sea inspeccionada.

2- A la salida el cliente junto con el Anfitrión deberá inspeccionar la propiedad para verificar que este todo en orden y se entregue de la misma manera en que se entregó.  De resultar en alguna discrepancia con la propiedad por daños o algo similar deberan informarlo de inmediato al propietario para tomar medidas en el asunto. Si el cliente se va de la propiedad sin inspeccionar la misma junto al anfitrión, el Cliente será responsable por daños encontrados en la propiedad. 

3- Controles de tv y aires acondicionados deben estar en su lugar. De perderse o romperse cliente deberá informarlo y sera responsable de los gastos.

4- Estufa, horno, microondas, nevera, ollas y utensilios deberan entregarse en la misma condiciones que se entregaron. Si se entregan sucios un cargos sera aplicados.

5- La propiedad cuenta con unos zafacones soterrados frente a la propiedad para mantener las propiedad limpia y libre de malos olores, la basura deberá ser sacada en bolsas que el Anfitrión proveera antes de ser entregada la propiedad incluyendo la de los baños. 

6- La música en el interior como exterior de la propiedad deberá ser escuchada de manera moderada para el bienestar de nuestra comunidad. ( 10pm to 10am música y ruidos baja)

7- Las puertas que dan acceso a la piscina deberan permanecer cerradas ya que el viento sopla fuerte y se pueden romper las ventanas de cristal. Si se rompe el cliente sera responsable.

8- En el área de la piscina tenemos una plancha de asar electrica. La plancha se tiene que entregar limpia de la misma manera que lo encontraron. Entregarla sucio tiene cargos adicionales.

9- Esta prohibido tirarse del jacuzzi hacia la piscina por su seguridad. La piscina sera utilizada bajo su propia responsabilidad. Santorini in Puerto Rico no se hace responsable por daños. Jacuzzi no es Caliente ni tiene burbujas.

10- No se permite fumar dentro de la casa ni alrededor de la piscina. 

11- No se permiten carros en las areas verdes de la propiedad.

12- La propiedad debe ser entregada de la misma manera fue entregada. 

13- Si tienen preguntas, dudas o situaciones durante el estadía se podrán comunicar con nuestro equipo de trabajo y les asistiremos a la mayor brevedad posible. 

14- Al entregar la propiedad si tiene algún daño el deposito sera retenido hasta tanto resuelva o se componga el daño causado.(Si es aplicable).

15- La propiedad incluye 1 toalla por Huésped y papel de baño favor exigirla a la anfitrión. 

16- La propiedad cuenta con sisterna de agua y planta electrica, en caso que se vaya el agua o la luz favor llamar al gerente para hacer los arreglos.

17- El televisor y el wifi ya están debidamente sincronizados, por favor no tocar los mismos. La clave sera proporcionada por la anfitriona o de la misma manera aparece en la página de Santorini in Puerto Rico en la cuenta.

18. La propiedad No incluye frisas gruesas o comforters, Si incluye 1 sabana por cama, 1 almohada por huésped y 1 toalla por huésped.

19. Si llenas la nevera de comida tienes que dejarla enfriar sin abrirla de 3 a 5 horas para que llegue a su temperatura normal y haga su trabajo. 

20. No se permiten visitas adicionales a la lista maxima permitida por contrato, visitas tienen un costo adicional. De violar esta regla incurriran en cancelación de contrato. Para mas información a cerca de visitas o invitados favor comunicarse con la administración de Santorini in Puerto Rico.

21. La propiedad cuenta con sistema de camaras 24 horas. 

22. No se permiten mascotas de ninguna manera, para mas información comunicarse con servicio al cliente.


*****NOTA*****
1. La Plancha, Basura, Ollas y Utensilios de cocina no están  incluidas en el cleaning fee. La basura hay que ponerla en bolsas, sacarla y ponerla en los zafacones que están ubicados fuera de la propiedad. La plancha, Ollas y Utensilios hay que entregarlos limpios de la misma manera que los recibieron. Ayúdanos a crear conciencia de nuestro medio ambiente y nuestra comunidad.

2. No ofrecemos jabón para bañarse. Regla nueva por covid-19.

3. Propiedad no esta habitada para personas con impedimentos.


   Gracias por confiar en nosotros y que disfruten su estadía.

Cordial Saludos
Martin De La Cruz (Manager)